Frequently Asked Questions (FAQ)
1. What payment methods do you accept?
We accept major credit and debit cards (Visa, MasterCard, American Express), PayPal, and other secure payment options. You can see all available methods at checkout.
2. How can I track my order?
Once your order is shipped, we will send you a confirmation email with a tracking link. You can also track your order in the “My Account” section on our website.
3. What is your return and exchange policy?
We offer hassle-free returns and exchanges within 3 days of delivery. Items must be unworn, in original packaging, and with tags attached. Visit our Returns & Exchanges page for full details.
4. Do you ship internationally?
No
5. How long does shipping take?
- Standard Shipping: 6 – 7 business days
- Express Shipping: 2 – 3 business days
6. How do I cancel or modify my order?
If your order has not been processed, you can cancel or modify it by contacting our support team at ruhaanapparels@gmail.com as soon as possible.
7. What if I receive a damaged or incorrect item?
We apologize for the inconvenience! Please contact us at [Your Email] with your order number and photos of the item, and we will resolve the issue promptly.
9. How do I contact customer support?
You can reach us via:
- Email: ruhaanapparels@gmail.com
- Phone: 7838064580